Safety Escort

Safety Escort Program via Passio GO’s! Connect Rider

The Ó£ÌÒÊÓƵ Safety Escort program provides free safe rides on Main Campus for up to two students or employees from 7 p.m. to 3 a.m., seven days a week while classes are in session. During these hours, if you ever feel unsafe walking, please use the Passio GO! app to request a ride.

Please note that the Daytime Escort service is only for ride requests due to injury, illness or mobility needs. Contact Ó£ÌÒÊÓƵ PD at 214-768-3388 for more information.

Quick Start Guide: Downloading the App and Requesting a Ride

Step 1: Download the App

Step 2: Launch the App

  1. Open the Passio GO! app on your device.
  2. From the Passio GO! menu, select “SafeRide” to launch the Connect Rider app.

Step 3: Sign up for an account (on first use only)

  1. Click the Sign up link next to “Need a connect account?” at the bottom of the page
  2. Fill in First Name, Last Name, Phone and Ó£ÌÒÊÓƵ Email Address fields.
  3. Type in and confirm your desired password.
  4. Click Create Account

Step 4: Sign In

  1. Enter your Ó£ÌÒÊÓƵ email address and previously created password.
  2. Check the "Remember me" box if you want to stay signed in.
  3. Tap "Sign In."

Step 5: Booking a Ride for the nighttime Safety Escort

  1. After signing in, you will see the ride booking screen.
  2. Select “Ó£ÌÒÊÓƵ Safety Escort”
  3. Select your pickup location from the drop-down menu.
  4. Select your drop-off location from the drop-down menu.
  5. Review the route and estimated duration on the map.
  6. Tap "Request Trip" to book your ride.

Daytime Escort Service Riders must be pre-authorized by Ó£ÌÒÊÓƵ PD. Please call 214-768-3388 for more information.

Step 6: Ride Status Updates

  1. Once your ride is booked, you will receive status updates.
  2. The status screen will show details such as:
  • Status: Assigned to driver
  • Pick Up Address
  • Scheduled Pick Up Time
  • Drop Off Address
  • Scheduled Drop Off Time

If this is an Emergency, Call 911

Ó£ÌÒÊÓƵ Safety Escort is not an emergency service. Please dial 911 if you are in immediate danger.

If you are not in danger but need a law enforcement officer, please call the Ó£ÌÒÊÓƵ Police Department at 214-768-3333.

Guidelines regarding the service: 

  • Safety Escort is available when Ó£ÌÒÊÓƵ is in session and is generally not available during Ó£ÌÒÊÓƵ breaks and major holidays. 
  • On busy nights, Ó£ÌÒÊÓƵ PD may need to stop taking requests 30 minutes before closing the service at 3 a.m. 
  • This is a safety service only. It should not be used for convenience. 
  • During severe weather, Ó£ÌÒÊÓƵ PD may suspend the Safety Escort service and resume operations once conditions improve.

Ó£ÌÒÊÓƵ PD strives to respond promptly to urgent needs, but the fleet is limited to three golf carts.